I will file a feature request with the dev team as I don’t know what’s currently in the works as far as API integrations.
As per our last few meetings we are still looking at adding the following features to CheckIn to help alleviate the need for a full ticketing system for some of our clients:
- 2 way communications built in
- Task list management
- Time tracking
- Canned responses
Does this sound like it would cover the majority of what you use ticketing for?
Thanks,
David M - CheckIn Support